Boris Lozanov Miladinov

• Developed and deployed AI-powered chatbots, enterprise search systems and document intelligence solutions using Azure OpenAI, embeddings and Azure AI Search.
• Built data processing pipelines for chunking, metadata enrichment, indexing and retrieval.
• Managed Azure SQL, Redis and Azure Search infrastructure to support production systems.
• Improved retrieval accuracy and user experience through prompt engineering and search optimization.

• First point of technical escalation and support for colleagues within the porting team.
• Assisted system administrators with workstation configuration and maintenance.
• Managed internal databases and operational reporting tools.

• Managed telecommunications porting projects for business customers.
• Configured SIP trunks, IP addressing, MAC addresses and telephony infrastructure.
• Coordinated legal and operational requirements to ensure successful project delivery.

Bachelor’s Degree in Mechanical Engineering

• Advanced Mathematics
• Statistics
• Programming in Python
• Industrial Automation

Customs and Tax Administration

• Economics
• Statistics
• Marketing
• Accounting

Developed chatbot solutions connected to Azure AI Search for retrieval and summarization of business documents and meeting notes.

Built and maintained a self-hosted media platform with automated file management, remote access, networking and custom Python tooling.

Personal game development project created with Unreal Engine and C++.

Stock trading bot, meditation timer, board game utilities and various automation tools.